1. Scope
This Privacy Policy explains how Fezzan ("Fezzan", "we", "us") collects, uses and protects personal data submitted through this website. It applies to this website only. Fezzan processes personal data in accordance with applicable law, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable.
2. Data we collect
We collect personal data only when you provide it to us, principally through the contact form:
- Name, organization, email address and country.
- Your area of interest and the content of your message.
We do not ask for, and ask you not to submit, sensitive personal data or confidential commercial information through the contact form.
3. How we use your data
We use the data you submit to:
- Respond to your inquiry and route it to the appropriate member of the Fezzan team.
- Maintain a record of correspondence where there is a legitimate business reason to do so.
We do not sell personal data and do not use it for unsolicited marketing.
4. Analytics
This website uses privacy-focused, cookieless analytics to understand aggregate usage, such as page views and referring websites. These analytics do not use cookies, do not track individuals across websites and do not collect personal data.
5. Cookies
This website does not set advertising or tracking cookies. Technically necessary storage may be used to deliver the website securely.
6. Sharing
Personal data may be shared with service providers who host this website or deliver email on our behalf, under appropriate confidentiality and data-protection obligations. We may disclose personal data where required by law or by a competent authority.
7. International transfers
Our service providers may process data outside the United Arab Emirates. Where this occurs, we take reasonable steps to ensure an adequate level of protection.
8. Retention
We retain inquiry data only for as long as necessary to respond and to maintain appropriate business records, after which it is deleted or anonymized.
9. Your rights
Subject to applicable law, you may request access to, correction of or deletion of your personal data, or object to its processing. To make a request, contact us using the details on the Contact page.
10. Changes
We may update this policy from time to time. The "Last updated" date at the top of this page indicates the latest revision.